Job Description

Planning & execution of eCom channel management and Campaign management :

 

  • Support eCom manager to operate overall eCom channels or handle planning and execution of the assigned e-Retailers platform and social commerce

Manage back-end operation

 

  • Coordinate with internal and external party to manage/ solve incident and enquiry related to website error and e-Commerce fulfillment process.

eCom SKU management, Price set up

  • Coordinate with Trade Marketing team and Marketing support to collect price structure.
  • Update price list and discount per given template.
  • Coordinate with controller team and 3rd party to setup price in the system.

 

eCom’s Content refresh

 

  • Validate correctness of price information and promotion period, Coordinate with CMS agency to update price on website according to effective period.
  • Coordinate with Trade Marketing team and Marketing support to collect product and promotion information.
  • Prepare initial artwork brief and copy, align and coordinate with eCommerce manager & graphic designer (agency) to get artwork approved and update on website.
  • Coordinate with agency / sales team to upload new product / brand information, prove readiness of content and layout on website.

Inventory management & Fulfilment

 

  • Monitor inventory level and manage stock replenishment / return
  • Coordinate with demand planner to get approval for stock transfer
  • Prepare inventory document to share with Key contact in distribution center, upload to inventory document directly to Fulfillment’s stock management system
  • Coordinate with internal and external party to manage/ solve incident and enquiry related to eCommerce fulfillment process.
  • Sourcing and managing eCom packaging and special materials.

Promotion management, sampling, gift box

  • Co-ordinate with sales and demand planning team for promotion quota, and coordinate with A-commerce on promotion plan and update on website

Manage customer query

 

  • Coordinate with call center team and 3rd party to manage eCom incident, do pre-verification, define issue and be able to suggest initial corrective solution, communicate to respective team and follow up until problem resolved
  • Manage product/sample stock for customer compensation

Invoicing

  • PO process, Crossed check correctness of operating cost, prepare documents as need to support all eCommerce channels

Your Profile

  • Overall 3 years of working experience in e-commerce or digital marketing fields.
  • ENGLISH skill : good in reading and writing
  • Strong Project management skill
  • Microsoft office : Especially excel (pivot, Vlookup, equation)
  • Interpersonal personal skill : Opened minded and energetic person
  • Problem solving skill : Be able to provide alternative solution that more efficient
  • Sense of beauty.
  • Fluent in Thai both writing and speaking
  • Local contract

Application FAQ

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Your Recruiter

Supreeya  Chandanasiri
Mail  Supreeya.Chandanasiri@beiersdorf.com

About us

Organization: Beiersdorf (Thailand) Co. Ltd.
Job-ID: J000003596

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